Terms and conditions
This agreement (hereinafter Agreement) describes the terms and conditions under which the services of the p2p-platform for electronic currency transfers of various payment systems FASTEXCHANGE.CENTER are provided, and is an official written public offer addressed to individuals (hereinafter User) to conclude an agreement to provide services by FASTEXCHANGE.CENTER on the conditions outlined below. Before using the services of FASTEXCHANGE.CENTER, the User must read in full the terms of this Agreement. The use of FASTEXCHANGE.CENTER services is possible only if the user accepts all the terms and conditions of the Agreement. A current version of the Agreement is available for public access on the website of FASTEXCHANGE.CENTER (https://Fastexchange.center).
2.Terms and definitions used in the Agreement
FASTEXCHANGE.CENTER Service - is the name of a p2p-platform for electronic currency transfers of various payment systems, and offers its services via a special program interface to all Users.
User - any individual who wishes to use the services of FASTEXCHANGE.CENTER and who has accepted the Agreement in accordance with its terms.
Payment system - a software product created by a third party, which is a mechanism for accounting monetary and/or other obligations, payment for goods and services on the Internet, as well as the organization of mutual settlements between its users.
E-currency - a monetary and/or other obligation between the developer of this currency and its user, expressed digitally.
Payment/transaction - transfer of electronic and/or other currency from the payer to the recipient.
The client of payment system - the person who has concluded the agreement with the corresponding payment system for acquisition of property rights of the claim to it measured in the conventional units accepted in the corresponding payment system.
Order - the information provided by the User by means of the Service in the electronic form indicating their intention to use the services of the Service under the conditions offered by the Service and specified in the parameters of the order.
Initial currency is the currency that the User wishes to exchange.
Source Account - the number of the Wallet or any other designation of the User's account in the Payment System from which the Source Currency was sent.
Receiving currency - currency that User receives as a result of exchange of Source currency
Receiving account - number of User's account in the Payment system, to which the Receiving Currency will be sent.
Reserve Currency - the amount of a certain Electronic Currency available to the FASTEXCHANGE.CENTER Service at the time of creating the Order.
Currency exchange - exchange of electronic currency of one payment system for electronic currency of another payment system.
Exchange rate - the value ratio of the two electronic currencies at the time of the exchange.
Service disruption - interference with the software or hardware of the Service; distortion of the parameters transmitted to the Service; as well as the creation of orders, without actually paying for them, for the time interval defined by the system.
3. Subject of the agreement
The subject of this Agreement is the exchange of electronic currencies between physical persons via p2p-payments. 3.2 The Service offers its services to all Users.
3.2 The Service offers its services to all Users, and does not supervise any User's transactions in any Payment System.
3.3 Any completed electronic currency exchange transaction cannot be cancelled by the User after it is finished, i.e. after the User has received the funds in electronic or fiat currency he is owed according to the previously accepted terms of the transaction.
4.Rights and Obligations of Parties
4.1 Rights and liabilities of the Service
4.1.1 The Service provides the services on the "as is" basis, as described on the Service's website, without additional warranties of any kind.
4.1.2 Out of concern for the quality of the services provided to the Users, FASTEXCHANGE.CENTER undertakes to perform all the activities under this Agreement
4.1.3 The Service guarantees the fulfillment of the User's obligations only within the amounts the User has entrusted to the Service for exchange transactions.
4.1.4 The Service will do its best, but does not guarantee the 24/7 availability of the Service. The Service assumes no responsibility for any losses, lost profits or other expenses incurred by the User as a result of their inability to access the site or the Service.
4.1.5 The Magnetic Exchange assumes no responsibility for any damages, lost profits or any other User's expenses caused by delays, errors, or failures in processing any bank transfers or electronic currency transfers. It will also be liable for any loss or damage resulting from the User's false expectations in respect of the fees charged by the Service, transaction profitability and other subjective factors.
4.1.6 In case the order is executed, the Service is not responsible for and will not pay damages if the User has provided incorrect details when filling out the order. In this case, the Service does not undertake to refund such funds.
4.1.7 In case of violation of this Agreement by the User, the Service has the right to terminate the agreement by refusing to fulfill the order and return the received funds to the details of the sender, or other details provided by the User by sending a letter directly from the email address specified in the application. In case of impossibility or refusal (as well as ignoring) of the request of the Service to specify the details in the abovementioned way, the Service reserves the right to return the received funds to the source of receipt.
4.1.8 The FASTEXCHANGE.CENTER Service does not verify the legality and legitimacy of the User's use of electronic currencies and/or cash involved in a certain transaction.
4.1.9 The Service reserves the right to suspend or cancel a transaction if the User has violated the terms of this Agreement, and return the funds paid by the User to the User's account.
4.1.10 The Magnetic Exchange reserves the right to restrict the User's access to certain Services in case of their violation of this Agreement or if the User suspects that they are attempting to disrupt the Service (see the paragraph "Terms").
4.1.11. With a technically complicated software product, the Service allows for the possibility of technical failure and reserves the right to refuse to fulfill the terms of this agreement with a full refund to the User's account in such cases.
4.1.12. In case the funds received from the User have been transferred to the Service in the amount, which is different from the amount stated in their application, the Service reserves the right to consider it as a User's instruction to recalculate and to automatically send the request in accordance with the actual amount received, without any additional correspondence from the User.
4.1.13. The Service reserves the right to terminate the agreement with the User unilaterally and refund the User if the payment has been received in excess of the time allocated for payment.
4.1.14. The Service reserves the right to charge the User with the expenses related to refunds in cases specified in the Agreement. (4.1.9.; 4.1.12; 4.1.13).
4.1.15. The Service reserves the right not to apply the conditions of the Partner program to exchange transactions involving cash funds.
4.1.16. The Service reserves the right to deduct 5% as a compensation for the expenses incurred by the Service and the Partner's commission, if the amount received has been returned in a currency other than the currency the Service expects the payment to be made in.
4.1.17. FASTEXCHANGE.CENTER Service is not a party to the agreement between the Payment system/Exchange and the Client of the Payment system/Exchange and is in no way liable for the actions of the Payment system/Exchange or its Client.
4.2 Rights and obligations of the User
4.2.1 By using the FASTEXCHANGE.CENTER service, the User confirms that he/she legally owns and manages the funds and electronic currency involved in the respective Payment.
4.2.2 The User must bear in mind that the only acceptable way for the service to change the details in the created application is an e-mail sent from the mail indicated by the User in the application.
4.2.3 The User agrees to calculate and pay all taxes and fees required under the tax laws of the location of the User.
4.2.4 By sending money for exchange to the account given by the Service in the application, the User confirms their acceptance of this Agreement.
4.2.5 The User can express their gratitude for the Service in any form convenient for the User.
4.2.6 The User undertakes not to use the Service for fraudulent or illegal operations.
4.2.7 The User undertakes not to disturb the Service.
4.2.8 The User undertakes to indicate the number of the card which will be used to pay for the transaction. If the User has transferred funds from another card (account) or used a third party/service to avoid a direct transfer, the Service reserves the right to
1. unilateral termination of the agreement with the user,
2. To return the funds received to the source of their receipt
4.2.9 The User undertakes to familiarize himself/herself with and understand the terms and conditions of the Payment system/Exchange/Bank used by the User, which are regulated by respective agreements, terms and conditions between the Payment system/Exchange/Bank and the User.
5. Warranties and Responsibilities of the Parties
5.1 FASTEXCHANGE.CENTER Service is not responsible for damages of the User caused by unauthorized actions of third parties.
5.2 Service warrants that the terms of this agreement are fulfilled.
5.3 Service guarantees rate fixing within 20 minutes from the moment of request's creation. After the set time of rate fixing has expired, the rate will be recalculated according to the statistics of rate changes "Initial currency/receiving currency" on the monitoring of www.bestchange.ru
For exchange requests in which the Source currency is a cryptocurrency and the Service has detected a link to the transaction address in the network - the rate will be fixed for another 40 minutes to get the necessary confirmation of the transaction. If there is no first confirmation of the network within the allotted time - the Service reserves the right to recalculate the rate at the time of the first confirmation.
For exchange requests in which the initial currency is cash, the system will recalculate the exchange rate every 10 minutes until the Service's partner actually receives the money.
5.4 The User must provide true information when filling out the application. In case the User didn't state or stated data incorrectly, FASTEXCHANGE.CENTER Service is not responsible for the User's losses incurred as a result of the error.
6. Force Majeure
6.1 Neither the User nor the Service shall be liable to each other for delays or failure to fulfill their obligations resulting from force majeure events, including natural disasters, fire, floods, terrorist attacks, changes of government, civil unrest, as well as failure of the Payment Systems, power supply systems, communication networks and Internet service providers.
Terms of Certain Payment Systems:
- Payment Systems and/or financial institutions are solely responsible for the funds entrusted to them by the User. The Service cannot be a party to the agreement between the Payment system and/or financial institution and the User and is not responsible in any way for improper or unauthorized use of the Payment system features by the User, as well as for misuse of the Payment system functionality by the User. Mutual rights and obligations of the User and Payment system and/or financial institution are regulated by respective agreements.
- Bank payments are processed by the Service within 24 hours, if necessary, the Service may require Verification of the Client's card (account);
- Perfect Money may delay transfers for more than 24 hours;
- In accordance with the Qiwi Offer any payment made through this payment system can be stopped for additional verification by the Qiwi Banking Security Service. The algorithm by which payments are selected for verification is not disclosed. Thus any of our transfers to and from the client may be delayed for up to 48 hours. Following a decision of the Qiwi Banking Security Service, the funds will either be transferred to the beneficiary or returned to the sender. The process is independent of us and each situation will be resolved one way or another. If the client's transfer is checked by SB Qiwi, after the transfer has passed the check and reached us, the request is restored at the current exchange rate;
- If the amount of cryptocurrency (Bitcoin, Ethereum and others) sent by the User is less than 0.001 in equivalent, the money is not refunded;
- Citizens of Ukraine agree that they cannot make exchanges involving the Qiwi Payment System due to the prohibition of the State Authorities of Ukraine to work with this payment system.
- Bank transfers in the direction of Visa/Mastercard in most cases are credited instantly, but in some cases may take up to 5 banking days.